Ticket #37077

CDI 7.0.5 can't detect NVME SSD when setting Intel RAID controller

Open Date: 2017-03-15 17:48 Last Update: 2018-02-08 11:30

Reporter:
Owner:
(None)
Type:
Status:
Open
Component:
(None)
MileStone:
(None)
Priority:
9 - Highest
Severity:
9 - Highest
Resolution:
None

Details

I have download the CDI 7.0.5 want to read the S.M.A.R.T inforamton, But it can't detect NVME SSD when setting Intel RAID controller. And I have change to AHCI mode is ok to detect the NVME SSD and show the S.M.A.R.T is normally. Under the Intel RAID controller, I have replace to different brand of NVMe SSD such as Toshiba XG4/Samsung SM951/Liteon CX2 same as well. All shows no found the SSD.Seek the help to resolve on this issue and top urgent on our biz require. Thanks a lot!

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Ticket History (3/3 Histories)

2017-03-15 17:48 Updated by: jefferywen
  • New Ticket "CDI 7.0.5 can't detect NVME SSD when setting Intel RAID controller" created
2017-03-15 17:50 Updated by: jefferywen
  • File clip_image002.jpg (File ID: 5315) is attached
2018-02-08 11:30 Updated by: None
Comment

No matter what computer I use it on. My Initio Chinese hard drive won't be detected in CrystalDiskInfo. It just ignores it.

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