Ticket #37437

CrystalDiskInfo not accessible

Open Date: 2017-08-11 21:19 Last Update: 2017-08-11 21:19

Reporter: marcel_pfister Owner: hiyohiyo
Type: Support Request Status: Open [Owner assigned]
Component: (None) MileStone: (None)
Priority: 5 - Medium Severity: 5 - Medium
Resolution: None


Hi With the notice of the newest update 7.1.1 of CrystalDiskInfo, I noticed that I have no more the icons of the harddrives in the system tray. I updated from CDI 7.0.5 to 7.1.1. The process DiskInfo32.exe is available, but it seems not to work. There is no gui accessible, neither are there shown the known icons of CDI in the system tray. I can start it from the program menu, but nothing happens, the process in task manager is available, but application seems not to be accessible.

How could I find out what the problem is with CDI? It worked for a very long time. I use Windows 8.1, updated to the newest fixes. Perhaps there might be an interaction with another software?!

Thank you for your help.

Kind regards Marcel

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Ticket History (1/1 Histories)

2017-08-11 21:19 Updated by: marcel_pfister
  • New Ticket "CrystalDiskInfo not accessible" created


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