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Project Description

The Bluetail Ticket Tracker (BTT) is a system for creating, storing, and keeping track of tickets. A ticket describes an issue of some sort. It can, for example, be a Trouble Report or a ToDo note. BTT also makes it possible to store customer information, which can be coupled to a ticket. BTT comes with a wiki-style knowledge base and an automatic mail store.

System Requirements

System requirement is not defined
Information regarding Project Releases and Project Resources. Note that the information here is a quote from page, and the downloads themselves may not be hosted on OSDN.

2003-09-13 08:20

The Yaws Web server was employed and a new look
and feel was added. It is now possible to attach
files to tickets. Version handling is supported
in the knowledge database, and support for
English, German, French, Spanish, and Galician
was added.
Tags: Major feature enhancements

2001-09-21 15:17

Introducing the possibility to make certain fields mandatory, i.e. to enforce that the fields are set to a proper value, and made some bugfixes.
Tags: Minor feature enhancements

2001-08-15 19:47

It is now possible to set it up for your own language. Pre-defined languages are English and Swedish. A product field has been added, and there are a number of bugfixes.
Tags: Major feature enhancements

2001-07-26 11:51

This release includes a Unix CLI.
Tags: Minor bugfixes

2001-01-30 15:12

This release adds new features (mail storing and mail alert handling),
a command line interface, and minor enhancements and bugfixes.

Project Resources