We asked for a simple task to be done, a few emails to explain the task and its impact. The task was on the Shopify platform.
In LinuxBean defence, its very hard to get someone on Shopify to guide properly, you need sometimes a few calls to a few Gurus before you get lucky with one person that will help you figure out something that seems so simple.
Linuxbean dropped the ball as soon as it was beyond their knowledge which demonstrates their lack and limitation in understanding Shopify. I do not recommend Shopify users to use Linuxbean for the two reasons above, both parties being difficult to work through a problem and figure out a solution that demands a better understanding of the products and its programming.
They did work on the navigation and I applaud them for their work, eventhough the fear of miscommunication, broken telephone and simply put language barriers were there which made the experience more exhaustive and unpleasant at times.