Ticket #37388

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TeraTerm stop working

Open Date: 2017-07-21 10:43 Last Update: 2017-07-21 10:43

Reporter: yeh_shao Owner: (None)
Type: Bugs Status: Open
Component: Tera Term Macro MileStone: (None)
Priority: 6 Severity: 6
Resolution: None

Details

Hi,

I'm using teraterm and macro to run auto testing on Windows 7, but occasionally encounter teraterm or macro no response. In my macro script, it'll call external program when receive specific message. Does anyone can teach me how to fix the problem? thanks.

Following is the result that windows report when issue happen


Source: Tera Term

Summary: Stopped working

Date: 2017/7/21 上午 09:05

Status: Not reported

Description

Faulting Application Path: C:\Program Files (x86)\teraterm\ttermpro.exe

Problem signature

Problem Event Name: APPCRASH

Application Name: TTERMPRO.exe

Application Version: 4.91.0.0

Application Timestamp: 574d8b72

Fault Module Name: StackHash_0a9e

Fault Module Version: 0.0.0.0

Fault Module Timestamp: 00000000

Exception Code: c0000005

Exception Offset: 0443df50

OS Version: 6.1.7601.2.1.0.256.48

Locale ID: 1028 Additional Information 1: 0a9e

Additional Information 2: 0a9e372d3b4ad19135b953a78882e789

Additional Information 3: 0a9e

Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Files that help describe the problem

WERInternalMetadata.xml

AppCompat.txt

memory.hdmp

minidump.mdmp

Attachment File List

No attachments

Ticket History (1/1 Histories)

2017-07-21 10:43 Updated by: yeh_shao
  • New Ticket "TeraTerm stop working" created

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