An INTERNAL ERROR on Redmine 3.3.0

• Reporter: dimon_s
• Owner: (None)
• Type: Support Request
• Status: Open
• Component: (None)
• MileStone: (None)
• Priority: 5 - Medium
• Severity: 5 - Medium
• Resolution: None
• File: None

Details Reply

Plugin was fine worked on Redmine 2.6 but after upgrade to Environment:

Redmine version 3.3.0.stable Ruby version 2.1.8-p440 (2015-12-16) i386-mingw32 Rails version 4.2.6

an INTERNAL ERROR occured then try request at any menu for InfoCategory.push_menu(menu, :workflows) InfoCategory.push_menu(menu, :settings).

The log is next: Started GET "/redmine/information/workflows" for 127.0.0.1 at 2017-02-12 11:57:44 +0300 Processing by InfoController#show as HTML

Parameters: {"id"=>"workflows"} Current user: skibarko (id=1)

Completed 500 Internal Server Error in 31ms (ActiveRecord: 15.6ms)

NoMethodError (undefined method count_by_tracker_and_role' for #<Class:0x4502f70>):

plugins/redmine_information/app/controllers/info_controller.rb:26:in workflows' plugins/redmine_information/app/controllers/info_controller.rb:97:in show' lib/redmine/sudo_mode.rb:63:in sudo_mode'

Started GET "/redmine/information/workflows" for 127.0.0.1 at 2017-02-12 11:59:06 +0300

Ticket History (1/1 Histories)

2017-02-12 18:06 Updated by: dimon_s

• New Ticket "An INTERNAL ERROR on Redmine 3.3.0" created