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Project Description

RT is an industrial-grade trouble ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers, and even marketing departments to track issues, outages, bugs, requests, and all kinds of other things at thousands of sites around the world.

System Requirements

System requirement is not defined
Information regarding Project Releases and Project Resources. Note that the information here is a quote from Freecode.com page, and the downloads themselves may not be hosted on OSDN.

2003-04-02 02:37
3.0

The new Web interface is prettier, easier to use, and more
standards-compliant. The installation process has been overhauled and
now uses autoconf. The "Scrips" system is now even more powerful, and
custom scripts can be created straight from the Web interface.
Tags: Release, Major feature enhancements

2002-12-28 10:20
2.1.55

The installation process was cleaned up, callback support was added to the web UI, and quoted messages are now colorized.
Tags: Development, Minor feature enhancements

2002-11-13 12:05
2.1.46

The installation process now uses autoconf.
Tags: Development, Major feature enhancements

2002-10-15 11:54
2.1.15

This release includes a patch that allows the installation of RT's libraries when using DESTDIR, and fixes a problem that could cause mail loops when using a buggy MailTools. The quoting of sender names in "From" headers was fixed, and a Debian package was created.
Tags: Release, Minor bugfixes

2002-08-27 13:50
2.1.31

This release restores the Postgres port for the development code base and adds Japanese and Brazilian Portuguese translations.
Tags: Development, Major feature enhancements

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